Disclosure
*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
**Testimonials on this website are for informational purposes only. The information is not a substitute for expert medical or veterinary care. Testimonials are written by actual customers and represent their own observations. These observations are not guaranteed, are not medically substantiated, and may not be typical for other customers or pets.
Return Policy
Effective Date: 1/03/25
1. 100% Money-Back Guarantee
At TruCBN, we believe in our products and want you to feel completely confident in your purchase. That’s why we offer a 30-day money-back guarantee. If you’re not fully satisfied for any reason, we’ll refund your purchase—no hassle, no stress.
2. How to Request a Refund
To initiate a return, simply email us at hello@tru-cbn.com with the subject line "Refund Request – [Your Order Number]" within 30 days of delivery.
3. Refund Process
- Once your request is received, we will send you a (very) short survey. Once submitted, your refund process is initiated. Very simple :)
- Refunds will be issued to your original payment method within 5-7 business days of processing.
- If a return is required, we will provide a prepaid shipping label, so there’s no cost to you.
4. Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us immediately at hello@tru-cbn.com with photos of the issue. We will replace the item or issue a full refund at no cost to you.
5. Contact Us
For any questions, reach out to us at:
📧 Email: hello@tru-cbn.com
Your satisfaction is our top priority, and we stand behind our products with confidence. Try TruCBN risk-free today!